Terms of use
Provisional text, not yet reviewed by a lawyer. The fields in square brackets will be filled in before launch. If the English and Romanian versions differ, the Romanian version prevails.
The rules for using the Velluno app, in short.
Who provides the app
Velluno is provided by SunVolt Energy UAB, company code 307557122 (Register of Legal Entities of Lithuania), with its registered office at Beržų al. 1, Laumėnų k., Samylų sen., Kauno r. sav., LT-53118, Lithuania. Contact: support@velluno.ro.
What the app does
- It shows you the subscriptions and recurring bills you add and how much you pay for them.
- It prepares cancellation requests for you. You send them; the app does not send them on your behalf.
- It shows you offers that might be cheaper.
What we don't guarantee
- That a provider accepts the request or stops the payment. Your contract with the provider remains between you and the provider.
- That the data read automatically from bills is correct. You check it before you save it.
- That the savings shown will happen. They are estimates, calculated from the prices and conditions of the offers on the date they are shown.
Request status
“Sent” means that you told us you sent the request. Opening the email does not mean sending it. “Canceled” means that you confirmed to us that the payment stopped or that the provider confirmed it.
Providers
Velluno is not affiliated with the providers shown and does not represent them. Their names appear only so you can recognize your subscriptions.
Offers and affiliate links
Some offers have an affiliate link: we may earn a commission if you choose them, and your price doesn't change. The full conditions are the ones on the provider's website.
Free version and Premium
- Free: up to 5 tracked subscriptions and one cancellation request. Contract and free-trial notifications are free for the first 60 days.
- Premium: unlimited subscriptions and requests, PDF letters, a monthly summary and notifications for contracts and free trials. It costs 99 RON per year or 14.99 RON per month; you see the final price in the App Store or Google Play before you pay.
- The Premium subscription renews automatically at the end of the period unless you turn it off at least 24 hours before, in your App Store or Google Play account settings. Deleting your Velluno account does not stop the subscription in the store.
- Refunds are handled by Apple or Google, under their own rules.
Your account
You are responsible for the data you enter and for access to your email. You can delete your account at any time, in Settings. We may suspend an account that is used abusively, for example to send fake bills automatically.
Liability
The app helps you organize your subscriptions; decisions and actions towards providers are yours. [Limits of liability to be set with a lawyer, respecting consumer rights, which cannot be limited.]
Applicable law
Romanian law applies, without taking away the protection the law of your country of residence gives you. For complaints, write to us at support@velluno.ro. You can also contact ANPC (the Romanian consumer protection authority, anpc.ro) or, because the company is based in Lithuania, the European Consumer Centre in your country (in Romania: eccromania.ro).